Report a new leave, intermittent absences related to an existing leave, or verify the status of a previously reported leave. Customer service representatives are available to assist you, Monday through Friday (excluding major holidays).

Step 1

Notify your manager of your request and contact The Hartford customer center at 888.980.9382

Please have the following information available:

• Your Aerospace ID number
• Policy #: 402802
• Your treating physician’s name, address, phone & fax numbers

Follow the prompts to report a new leave or changes to your existing leave.

Step 2

Submit Your Request

• Select the type of claim on the upper left side of the page
• Enter your email address
• Enter policy #402802