LOA Toolkit: EBSC Role

Employee Benefits Service Center (EBSC)

The EBSC is a resource if you need assistance interpreting or processing Aerospace benefits. You can contact the ESBC by phone at 310.336.2400 or email at Employee Benefits Service Center. The role of the Employee Benefits Service team includes:

Help to navigate the leave program via The Hartford.

Address employee relations issues, such as a leave request being denied. 

Manage leave and disability accommodations through an interactive process including you (the employee), your health care provider, your manager, and appropriate corporate representatives.

Notify both you and your manager when you’re cleared to return to work after a disability leaves of absence.

Report to The Hartford accommodation leaves related to intermittent leave and reduced work hours.

Assist The Hartford if they are unable to contact you.